Jackpot Privacy Policy — How Your Information Is Collected and Protected

Jackpot takes the privacy of your personal information extremely seriously. This policy explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: 2026

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What Information Is Collected

Various types of information are collected when you create an account and use jackpot's services. This is done solely to improve service quality and to keep your experience safe and convenient.

The following types of information are collected:

Account Information: Name, mobile number, date of birth, email address, and any information required for identity verification.
Device & Browser Information: IP address, browser type, operating system, device model, and screen resolution.
Payment Information: bKash, Nagad, or other mobile banking numbers, along with transaction history in BDT (৳). jackpot does not store full bank account details.
Cookies & Usage Data: Pages you have visited, time spent on them, and which games or betting sections you engaged with.
Contact Information: Records of chat or email conversations with the support team.

How Your Information Is Used

Jackpot uses the information it collects for the purposes listed below. No data is ever sold to commercial advertisers or unauthorised third parties.

To complete the account creation and verification process
To securely process deposit and withdrawal transactions
To detect and prevent fraudulent activity
To send customised bonus offers and promotional content (only where consent has been given)
To enhance customer support services and resolve complaints
To carry out technical improvements and bug fixes on the platform
To comply with applicable laws and regulatory requirements in Bangladesh

Your personal information is used only with your consent or where required by law. jackpot will never sell your data.

Learn About Cookies & Tracking Technologies

Jackpot uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help remember your login status, save your preferences, and improve platform functionality.

We use three types of cookies:

Essential Cookies: Essential for login sessions, security verification, and core platform functionality.
Functionality Cookies: To remember your language preference, game settings, and other personalised experience choices.
Analytics Cookies: To monitor platform usage so we can continually improve our services.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

Data Retention, Security & Third Parties

Jackpot uses industry-standard security technology to keep your data safe. All data transmissions are carried out over encrypted connections, and stored data is kept encrypted at rest. Regular security audits are conducted to prevent unauthorized access to our servers.

Your information may be shared with third parties on a limited basis in the following circumstances:

Payment processing providers (e.g. bKash, Nagad) — to complete transactions
Identity verification services — to confirm the legitimacy of your account
Legal authorities — to comply with legal obligations under Bangladeshi law

Data is generally retained for as long as your account remains active. Following account closure, certain information may be kept for a limited period to meet legal obligations or resolve any disputes.

Your Rights Over Your Data

Jackpot believes every user should have full control over their own data. Accordingly, the following rights are granted to you:

Right of Access: You can request to know what information jackpot holds about you at any time.
Right to Rectification: If your information is inaccurate, you may request that it be corrected.
Right to Deletion: After closing your account, you may request deletion of your personal data (excluding information we are legally required to retain).
Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise any of these rights, email us at support@jackpot-baji.com or On the FAQ page jackpot will process your request as quickly as possible.

Policy Updates & Contact

Jackpot reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date. Registered users may be notified of significant changes.

Your continued use of the platform after an updated policy has been published will be considered acceptance of the new terms. We recommend checking this page regularly.

For any questions or concerns regarding this Privacy Policy, please contact us through the following:

Email: support@jackpot-baji.com
Support Page: FAQ Section

We are ready to answer all your questions and remain fully committed to protecting your privacy at all times.

Still have questions? We're here to help.

You can find detailed privacy information in our FAQ section, or log in directly to speak with our support team.

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