Your Safety Is Our Priority
Jackpot believes gaming should be a healthy source of entertainment — not stress. On this page, we'll walk you through the key principles of responsible gaming, the tools available for self-control, and how to seek support when you need it.
Jackpot's Core Principles
Jackpot places the highest importance on every user's mental and financial well-being. We believe online gaming is a form of entertainment — it should never be seen as a source of income or a solution to financial problems. Our goal is to keep every session enjoyable and in control.
That's why jackpot offers a range of self-control tools, age verification measures, and the option to take a break whenever needed. We want you to enjoy gaming within healthy limits while keeping focus on other areas of your life.
Warning Signs
Be alert if you notice any of these signs in yourself or someone you know
Betting beyond your set budget, borrowing money, or dipping into savings to keep playing is a serious warning sign.
Spending more time gaming each day than you planned, and letting it cut into time for family, work, or studies.
Repeatedly chasing losses after a defeat, and being unable to stop even when you win.
Withdrawing from friends and family due to gaming, or having a tendency to lie about gaming habits.
Feeling restless or irritable when not gaming, or thinking about gaming excessively.
A decline in performance at work or school due to gaming, along with neglecting responsibilities.
Keep Yourself Protected
The most effective way to enjoy gaming is to set your limits before you start. Before placing a bet on jackpot, ask yourself a few questions:
Platform Features
Use these features to stay in control of your gaming experience
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period ends — but reductions take effect immediately. This is the most effective protection against overspending.
If you feel you need a break, you can take a cooling-off period ranging from 24 hours up to 30 days. During this time your account remains active, but placing bets or making deposits will not be possible.
If you want to take a long-term break from gaming, the self-exclusion option lets you deactivate your account for anywhere from 6 months to permanently. A mandatory waiting period applies before this decision can be reversed.
To activate these features, go to your account settings or get in touch with our support team.
Child & Teen Protection
Jackpot strictly prohibits anyone under 18 from accessing the gaming platform. Age is verified at registration, and identity documents may be requested in cases of suspicion.
If there are children or teenagers in your household, we recommend taking the following steps:
Life Balance
When gaming crosses the line from entertainment to an obsession, it can take a toll on your personal, family, and professional life. jackpot wants you to live a full and happy life — one where gaming is a small but enjoyable part.
The following habits help maintain a healthy balance:
Support & Guidance
If you feel you need help keeping your gaming under control, jackpot's support team is available seven days a week. Contact us directly to set account limits or activate self-exclusion.
If you notice signs of gaming addiction, speak with a mental health professional. Bangladesh has various mental health centers and helplines where you can get advice free of charge or at minimal cost.
Talk openly with trusted family members or friends. Sometimes the support of someone close is the most effective catalyst for change.
To learn more about responsible gaming, account limits, or self-exclusion, visit our FAQ page See it for yourself. All your questions answered in plain, simple language.
Please keep in mind: Asking for help is not a sign of weakness — it shows responsibility toward yourself and your family. jackpot is here for you.
Game within your limits, make time for family, and enjoy every moment life has to offer. Reach out to us whenever you need support.